Last updated: 4 March 2008
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Back in October 2007 I wrote about Scopetronix. I asked for user comments about both Scopetronix and CNC Parts Supply, Inc. Since that time only one report came in about CNC Parts Supply and none about Scopetronix. This lack of response about Scopetronix is certainly not the ringing endorsement that I used to get about them during the time of Jordan Blessing's management several years ago. Here's the response I received:
Subject: CNC Parts Supply report Sent: Monday, October 29, 2007 16:47:22 From: Anonymous I just read your editorial about scopetronix and CNC Parts Supply. CNC lists items for sale on EBAY. I have purchased some items for my ETX 105 and I did so when their EBAY feedback was zero. A little risky, but at the same time it was obvious to me that they are selling similar items to those that used to be available from scopetronix and if you bid "smart" you can buy them at a significant discount. All my three purchases so far have been totally to my satisfaction and the quality of the items was exactly as described, shipping was prompt and the items where properly packaged. As far as I can tell they are shipping out of a location in Cape Coral, Florida. I hope this helps you in updating your research. Clear Skies!, Orlando Florida / Sautee Georgia
If you have something you wish to add about either or both of these companies, please write me.
Here's another response:
Subject: CNC Parts Supply report update Sent: Monday, January 28, 2008 06:15:11 From: Jack Fox (Jack.Fox@vdacs.virginia.gov) I ordered a 2" Eyepiece Adapter for ETX 90/105/125 from CNC Parts online on Jan. 23rd. and received it on Jan. 26th. (from Florida to Virginia). Service, packaging and delivery were excellent. I would order from them again. I plan on doing a product review on this adapter for your Product Showcase as soon as the skies clear. Jack Fox
And another response:
Subject: need help: contact info for ScopeTronix Sent: Friday, February 8, 2008 15:55:27 From: Jiang, George (JiangG@medamerica.com) Like your site a lot! I have a question and hope you can help I placed an order several weeks ago from ScopeTronix, but have received nothing. I tried all the contact email addresses posted on their site and got 0 responses. Do you know of a number that I can reach them? Thanks! GeorgeMike here: See "Other: Editorial Page" for a couple of recent Scopetronix articles. Your email is one of the reasons I'm not ready to endorse the "new" Scopetronix yet. Sorry, I don't have any better contact info than what they show on their web site.
Thanks for the speedy response (Gosh I wish you worked for ScopeTronix :). Looks like I have to report them to the BBB then. BTW, I am sorry to hear about your loss - these guys must have learned about your gears and travel plan well (maybe from your website). The fact they took all the small pieces tells me that they're somewhat into astronomy... I wish they would look right into the sun one day!! Best regards, GeorgeMike here: I hope the stolen items ended up in a good home.
And yet another response:
Subject: FYI Scopetronix closed Sent: Friday, February 15, 2008 13:34:56 From: Perry Duke (Perry.Duke@stratagene.com) Just wanted to let you know that Scopetronix, the only company I can find that makes ETX accessories is closed down. My wife ordered some items from them in January and we haven't seen anything or been able to get a response from phone or email. I called Anacortes and they told me Scopetronix is out of business. Do you know of another source for ETX accessories? I really wanted the flexible focus cable and the tool that is a compass and a level that fits in the eyepiece hole. I have an ETX 60BB since December and am still being amazed by this wonderful little scope. Well, I appreciate your web page, it has been very helpful and keep up the good work. Thank you, Perry DukeMike here: As I've been noting on the ETX Site (see the "Other: Editorial Page"), Scopetronix seems to have not recovered yet. Don't know if they have closed down but an alternative would be CNC Parts Supply (http://www.cncsupplyinc.com/) but I'm not ready to recommend them either.
And one more response:
Subject: Warning about Scopetronix Sent: Sunday, February 24, 2008 13:30:53 From: Jens philipp (firstname.lastname@example.org) Thanks for your great website that helps me a lot in running my ETX105. I am writing to you about Scopetronix. About 5 weeks ago I placed an order at Scopetronix, after reading lots of recommendations about them. I have not heard from them since, nor have I received any goods, even after writing four e-mails to them asking for the status of my order. No name, adress or telephone number of the comany is to be found. As I ordered from Germany giving my credit card information, this gives me a bit of a headache. Currently I do not know if they deducted money from my card. In the meantime I saw a number of comments on the internet suggesting they Scopetronix is going through troubles or even out of business. Definitely they do not fulfill their "100% customer satisfaction" stated on the internet. 1. Can you tell me what is going on at Scopetronix? 2. There a number of old postings in your archive that praise Scopetronix. I would like to make you aware that in my opinion they give a wrong impression of the current situation. Maybe it would be advisable to either takes theses praises from your archive or mark them with a word of warning. With your site being an ETX hub an Scopetronix having a lot o ETX accessories, maybe this could keep others from making this bad experience. Greeting from Berlin, Germany, Jens Dr. Jens Philipp Berlin GermanyMike here: Check out the Other: Editorial Page for more recent information about Scopetronix.
Thanks for the quick reply. The cncsupplyinc site looks like a Scopetronix clone, but with an adress, at least. But for the moment I will just keep on waiting....... Greeting from Berlin! JenaMike here: Yep, as noted on my October 2007 Editorial, CNC does have a very similar look to their web site.
Mike here: More responses on Scopetronix and CNC Supply:
Subject: Scopetronix Address Sent: Saturday, March 1, 2008 03:31:36 From: Niall J. Saunders (email@example.com) Curiosity got the better of me, and I looked at the "Scopetronix Dealers" link at the bottom of the Navigation Menu sidebar (on the www.scopetronics.com website). On this was a link back to Scopetronix themselves. Is this the contact information that you need? FLORIDA ScopeTronix Astronomy Products 914 SE 14th Place Cape Coral, FL 33990 Phone: (239)945-6763 Fax: (239)458-9325 Cheers, Niall Saunders Clinterty Observatories Aberdeen, SCOTLAND
Subject: Experience with CNC Supply (ex-Scopetronix) Sent: Monday, March 3, 2008 15:13:10 From: Jay Lewis (firstname.lastname@example.org) I followed your thread re: Scopetronix and learned of CNC Supply. I got on their site (a Scopetronix clone) and ordered a Digi-T adapter on Friday (02/29) night. The next day I received and e-mail with my order number, and I 9am another e-mail that my order had been shipped USPS with a tracking number. Today the mailman delivered it, all in order. Interestingly enough, the product is marked "Scopetronix" as are the instructions. I guess they (whoever that is) is back in business with excellent service. Best, Jay Lewis Passenger & Shipping Institute USA
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